Workshops and In-house Courses - Terms and Conditions
Booking & Payment
It is the customer’s responsibility to check the reservation and ensure that the particulars contained therein are correct.
Payment for the workshop shall be paid by the customer to Aroma - Bees via PayPal. We reserve the right to offer multi-buy discounts.
The prices quoted on our website are in British Pounds. The price is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third party transfer charges. If you choose to pay by electronic transfer, please instruct your bank to charge all costs to you, otherwise there will be a shortfall in the amount that we receive.
Aroma-Bees reserves the right to offer discretionary discounts and this does not affect the status of any customers who have paid the full price and no discount will then become due to them.
In the event of cancellation by the customer, regardless of the circumstances, the following refund fees, minus the deposit, apply.
Cancellation 2 weeks or less before workshop date, 0% refund
Cancellation 2 to 8 weeks before workshop date, 50% refund
Cancellation more than 8 weeks before workshop date, 100% refund
If payment is not received by the due date Aroma-Bees reserves the right to cancel the reservation, retain the deposit and transfer your place on the workshop to another person at our discretion.
We reserve the right in any circumstances to cancel a workshop, in which case we will offer a full refund of all monies paid, but we do not accept responsibility for any costs incurred, including airfare.
Your Travel arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from any workshops are at your own cost, unless otherwise specified.
If your travel includes a flight it is the customer’s responsibility to ensure that she has all the relevant travel documentation and arrives at the airport in time.
Aroma-Bees are not held liable for flight costs.
Our courses and workshops are held in third party venues. The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Aroma-Bees and its guests, staff or owners.
The customer shall keep all Aroma-Bees (and those of the Workshop Location) fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
Aroma-Bees reserves the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Aroma-Bees shall not refund payment or accept any consequential liability damages or loss.
Our liability to you
We accept responsibility for ensuring that the workshops are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
We are not liable for any loss, damage, injury or illness, which may occur during the your stay or travelling to and from Aroma-Bees Workshops. We are not liable for any medical or psychiatric conditions which may develop during or subsequent to the workshop. We are not liable for loss of, or damage to, your personal property.
We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
If you have a problem during your workshop, please inform either Heather or Sylvia (your Aroma-Bees) immediately and we will endeavour to put things right.
Aroma-Bees retain all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its website and provided as, but not limited to, course material, including course notes, workbooks, copies of presentations. The material may not be modified, copied or used in any other way.
The Information We DON’T Collect
Credit/Debit Card Information - all payments are processed through PayPal, who ensure your banking details are never viewed by us.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: * Internal record keeping. * We may use the information to improve our products and services. * We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided. * From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.